FAQs – and answers we hope will help

on November 16 | in | by | with Comments Off on FAQs – and answers we hope will help

Below are answers to questions you may have before you visit us at Physio on Alice.

How can I make an appointment?

You can book your appointment online  or call us (02) 8916 6369.


When is Physio on Alice open?

To fit around your busy life, we open by appointment Monday to Friday between 7am – 8pm and on Saturdays from 8am – 2pm. If you’d like to book you can check availability online here, or call us on (02) 8916 6369.


How much does your physio consultation cost?

The initial consultation fee is $115 (min. 45 mins). This includes time to help us assess your problem and work out the best physiotherapy treatments for your needs.

Follow-up appointments are $105 (min. 30 mins).

If you have multiple or complex injuries and need a longer appointment, please let us know when you book online or call the practice on (02) 8916 6369.


Is my consultation time, mine and mine alone?

Yes. All appointments are one-on-one and our physiotherapists only ever consult and treat one person at a time. So you’ll never be left wearing a heat pack or stranded on a machine while they go off to treat someone else!

Do I need a doctor’s referral?

Not for most treatments. You only need a referral if your injury relates to a worker’s compensation or CTP insurance claim.


Can I claim through private health insurance?

Absolutely. HICAPS is available at our practice. Please bring your private health insurance card to your appointment so we can make your claim on the spot.


What do I need to bring?

Please bring any information relevant to your injury, including previous scans or reports and/or doctors referral.


How do I get to Physio on Alice?

If you are travelling by Car – please see our location map for directions. Unmetered street parking is always available on Alice Street and Clara Street in the quiet area around our practice. It’s not at all like the other end of Newtown!

If you are travelling by Bus or Train – our practice is about a 10 minute walk from Newtown and St Peters train station. Buses 308 (City – Redfern – St Peter’s – Marrickville Metro service) and 352 (Bondi Junction – Surry Hills – Newtown – Marrickville Metro service) stop right outside our door.

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